Privacy Policy

01Information We Collect

We may collect the following categories of information:

A. Information You Provide

• Name, business name, job title, email address, telephone number, and mailing or business address.
• Information submitted through contact forms, proposal requests, onboarding forms, questionnaires, support messages, or meetings.
• Project materials, account details, brand assets, business documents, content, instructions, and credentials you choose to provide for service delivery.
• Billing details, transaction details, invoice information, and tax-related information. Full payment-card numbers are generally collected and processed directly by third-party payment processors, not stored by us.
• Communications, feedback, reviews, survey responses, and records of customer-support interactions.

B. Information Collected Automatically

When you use our website, we or our service providers may automatically collect:

• Internet Protocol address, browser type, device type, operating system, approximate location, language, and referring pages.
• Pages viewed, links clicked, session duration, conversion events, and other website usage data.
• Cookie identifiers, advertising identifiers, and similar technologies, subject to your choices and applicable law.

C. Information From Third Parties

We may receive information from:

• Analytics, advertising, social-media, customer-relationship management, scheduling, and payment platforms.
• Referral partners, public business directories, professional networks, and publicly available sources.
• Clients who identify team members, representatives, or authorized contacts for a project.

02How We Use Information

We may use personal information to:

• Respond to inquiries and prepare proposals, estimates, statements of work, and contracts.
• Verify customer identity, business details, authority, and eligibility where appropriate.
• Provide, customize, manage, and improve our digital marketing, e-commerce, web development, AI, automation, consulting, creative, and related services.
• Process payments, issue invoices, manage subscriptions or retainers, and maintain transaction records.
• Communicate about projects, support requests, deadlines, account changes, security matters, and service updates.
• Operate, secure, troubleshoot, analyze, and improve our website and internal systems.
• Measure marketing performance and, where permitted, deliver or measure relevant advertising.
• Prevent fraud, abuse, unauthorized access, payment disputes, and other harmful or unlawful activity.
• Comply with legal, tax, accounting, regulatory, and contractual obligations.
• Protect our rights, property, personnel, customers, and the public.

03Legal Bases Where Applicable

Depending on your location, we may process personal information based on one or more of the following:

• Performance of a contract or steps requested before entering a contract.
• Our legitimate interests, such as operating and improving our business, preventing fraud, and communicating with customers.
• Your consent, where required.
• Compliance with legal obligations.
• Protection of vital interests or other lawful grounds recognized by applicable law.

04How We Share Information

We may share personal information only as reasonably necessary with:

• Hosting, cloud-storage, cybersecurity, analytics, communication, CRM, project-management, scheduling, accounting, payment, and professional-service providers.
• Contractors, consultants, and white-label partners who help us perform contracted services and are subject to confidentiality or data-protection obligations.
• Advertising and analytics providers where permitted by law and consistent with your cookie choices.
• Government authorities, courts, law enforcement, regulators, or other parties when required by law or necessary to protect legal rights and safety.
• A buyer, investor, successor, or adviser in connection with a merger, financing, restructuring, sale of assets, or similar corporate transaction.
• Other parties with your direction or consent.

We do not sell personal information for money. Depending on the privacy law applicable to you, certain uses of advertising or analytics technologies may be considered "sharing" for targeted advertising. You may exercise available opt-out rights through our cookie controls or by contacting us.

05Payment Information

Payments may be processed by third-party payment providers displayed at checkout or on an invoice. Those providers process payment information under their own privacy notices and security practices. We generally receive transaction confirmations, payer details, amounts, dates, and payment status rather than full card credentials.

06Cookies and Similar Technologies

We use cookies and similar technologies for essential website operation, preferences, analytics, security, and, where enabled, advertising. More details are available in our Cookie Policy. Non-essential cookies should be activated only after any consent required by applicable law.

07Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and meet legal obligations. Retention periods vary according to the type of information, purpose of processing, contractual requirements, and applicable law. When information is no longer required, we may delete, anonymize, or securely archive it.

08Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, authentication measures, encrypted connections, backups, and vendor controls. No website, transmission, or storage system can be guaranteed completely secure, and we cannot promise absolute security.

09International Data Transfers

We may process information in the United States, Pakistan, or other countries where our personnel or service providers operate. These countries may have different data-protection laws. Where required, we use legally recognized safeguards for international transfers.

10Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to personal information we hold about you.
• Request correction or deletion.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information.
• Opt out of certain targeted advertising, sale, or sharing activities where applicable.
• Lodge a complaint with a competent privacy authority.

To submit a request, email contact@trivoradigital.com with the subject line "Privacy Request." We may need to verify your identity and authority before completing a request. Some rights are subject to legal exceptions.

11Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us. We may still send non-promotional communications relating to active projects, invoices, security, or legal notices.

12Children's Privacy

Our website and services are intended for business users and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can take appropriate action.

13Third-Party Links and Platforms

Our website may link to third-party websites, social networks, payment providers, or software platforms. We are not responsible for their privacy, security, or content practices. Review their policies before providing information.

14Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last Updated" date. Material changes may also be communicated through the website or by email where appropriate.

15Contact Us

Privacy questions or requests may be sent to:

Trivora Digital LLC
Website: https://trivoradigital.com
Email: contact@trivoradigital.com
Registered Business Address: 30 N Gould St, Ste N, Sheridan, WY 82801